John Curtis is a senior
consultant, researcher, organizational development specialist, and business
trainer. His experience spans 25 years and involves leading and managing
comprehensive organizational development projects for hundreds of organizations
nationwide in the public, private and non-profit sectors. John developed and
successfully implemented one of the first recognized, non-manufacturing based,
continuous quality improvement systems designed exclusively for the healthcare
field.
He designed the process improvement
organizational development initiative for the internal customers of the
Information Systems Department of Florida’s 10th largest hospital. John
successfully implemented a quality services system for Quest, Inc. resulting in
national certification for one of Florida’s largest providers of health care
services to the developmentally disabled.
He is a multi-year presenter on leadership development at the Florida
Governor’s Sterling Quality Conference.
John has a strong research background
incorporating proven quantitative and qualitative methodology based on an
academic foundation. He has extensive experience as the project manager for a
wide variety of studies that reveal key information that organizations use to
make data-driven decisions and establish measurable outcomes. He specializes in
developing customized survey instruments, and conducting interviews and focus
groups with a wide variety of constituents critical to successful planning
initiatives.
As an experienced leader of numerous assessment
and planning projects, he is able to create a positive climate conducive to
productive working relationships. He brings to organizations a unique
perspective on the way people process information, solve problems, plan, gain
commitment, and manage change. He also helps to create systems within
organizations that ensure accountability and enhanced organizational focus,
direction and performance.
John has extensive academic teaching experience
as an adjunct faculty member at Rollins College, University of Central Florida,
University of West Florida, St. Joseph's University, Columbia College,
Valencia, Seminole and Brevard Community Colleges that includes teaching a wide
variety of courses in the field of organizational development, behavioral
psychology, ethics, and bureaucratic behavior.
He is sought after as consultant,
project manager, trainer and speaker nationwide and frequently talks on topics
such as leadership development, strategic planning and quality improvement.