TRAINING 

From customized instructional design to professional, engaging delivery, VBA Consulting ensures that the content of training is substantive and designed to achieve results while the classroom experience is interactive, fun and effective for the learner.

VBA designs and delivers training and workshops in the following areas:

• Customer Service

• Consultative Sales Training

• How to Balance Priorities and Manage Multiple Projects

• Using Communication to Manage Interpersonal Relationships

• Maximizing Team Performance

• Skills for the Supervisor

• Problem Solving and Decision Making

• Coaching Skills

• Creating Multigenerational Harmony in the Workplace

• EEO Compliance for Supervisors

• Emotional Intelligence

• Conflict Resolution

• Diversity

  Panache Successful, solid training does not have to be dull and boring. We believe that when there?s laughing there's learning. VBA always adds an extra flair - we call it  panache that makes training enjoyable AND informational.